Procedure
How a repair actually goes
Four steps, in this order, on every call. The first two are the ones the rest of this category skips — which is why it quotes before it knows what failed.
- 01
Diagnose
We ask about the machine, the floor it is on and how it gets out before the van is loaded. On site the technician measures rather than guesses — the same complaint has several causes and they are not the same price.
- 02
Identify
The failed component is named, not described. You are told which part it is, why it failed, and whether the thing that killed it is still there — a restricted vent outlives the element it burned out.
- 03
Repair
One fixed price for the whole job, agreed before anything is dismantled. Manufacturer-specified parts, and the diagnostic fee comes off the bill the moment you go ahead.
- 04
Restore
The machine goes back into service and is run and checked in front of you, and what was found is written down — including the maintenance item that will bring us back if it is left.
Every repair carries our 90-day parts, 30-day labour warranty.
(857) 491-4488What we service
What has stopped working?
Domestic and commercial equipment. Each entry opens its own service guide — the failure schedule, the figures, and the order we work that machine in.
Refrigerator Repair
75 faults · 1–3 hours
Washer Repair
77 faults · 1–2 hours
Dryer Repair
75 faults · 1–2 hours
Dishwasher Repair
75 faults · 1–2 hours
Oven Repair
75 faults · 1–2 hours
Microwave Repair
60 faults · 1–2 hours
Freezer Repair
75 faults · 1–2 hours
Cooktop Repair
75 faults · 1–2 hours
Ice Maker Repair
75 faults · 1–2 hours
Wine Cooler Repair
75 faults · 1–2 hours
Stove Repair
75 faults · 1–2 hours
Range Repair
75 faults · 1–2.5 hours
Greater Boston · housing stock
We know what your building is going to do to us
Third-floor stair-carry, a galley kitchen with four inches of clearance, a basement two flights down. The access problem is usually the job — so it is settled at booking rather than discovered on the doorstep.
- Triple-decker & two-familySomerville · Dorchester · Chelsea · Everett · Lynn
- Stair-carry to the third floor, shared basements, and a laundry exhaust measured to daylight rather than to the wall.
- Brick walk-up & brownstoneBack Bay · Beacon Hill · South End
- Galley kitchens with four inches of clearance to pull a machine out, service lifts to book, building management to clear.
- Suburban single-familyNewton · Belmont · Arlington · Lexington · Needham
- Full-size equipment, basement laundry, and the second refrigerator in an unheated garage that quits every January.
- Restaurant & light commercialAcross the market
- Early-morning slots so a kitchen is back in service before the doors open rather than after service is lost.
Platforms · 48
48 manufacturers we service
Massachusetts-licensed technicians for every major appliance platform across Suffolk, Middlesex, Norfolk and Essex County. We diagnose from the model number, because several of these badges share a platform and one of them is not a manufacturer at all.
Samsung Repair
11 appliance types
LG Repair
10 appliance types
Whirlpool Repair
10 appliance types
GE Appliances Repair
11 appliance types
Maytag Repair
10 appliance types
Bosch Repair
10 appliance types
KitchenAid Repair
9 appliance types
Frigidaire Repair
10 appliance types
Sub-Zero Repair
4 appliance types
Viking Repair
9 appliance types
Kenmore Repair
10 appliance types
Amana Repair
10 appliance types
Electrolux Repair
10 appliance types
Miele Repair
11 appliance types
Thermador Repair
9 appliance types
Wolf Repair
4 appliance types
Admiral Repair
10 appliance types
AGA Repair
4 appliance types
ASKO Repair
3 appliance types
Atosa Repair
3 appliance types
Avanti Repair
10 appliance types
Bertazzoni Repair
6 appliance types
Blomberg Repair
10 appliance types
Dacor Repair
8 appliance types
DCS Repair
5 appliance types
Everest Repair
2 appliance types
Fisher & Paykel Repair
10 appliance types
Gaggenau Repair
8 appliance types
Hobart Repair
1 appliance types
Hoshizaki Repair
3 appliance types
Hotpoint Repair
10 appliance types
Insignia Repair
4 appliance types
JennAir Repair
8 appliance types
Ice-O-Matic Repair
1 appliance types
La Cornue Repair
4 appliance types
Manitowoc Repair
1 appliance types
Maxx Ice Repair
1 appliance types
Perlick Repair
3 appliance types
Roper Repair
10 appliance types
Scotsman Repair
1 appliance types
Sharp Repair
2 appliance types
Smeg Repair
8 appliance types
Speed Queen Repair
2 appliance types
Thor Kitchen Repair
8 appliance types
True Residential Repair
3 appliance types
Turbo Air Repair
2 appliance types
U-Line Repair
3 appliance types
Vulcan Repair
4 appliance types
Coverage · 120 ZIP codes
Find appliance repair near you
Search your ZIP code, or browse by county and town. Every ZIP listed here has a technician assigned to it.
four counties
Do we cover your ZIP code?
Type your ZIP — or your town — and we will take you straight to local availability, brands and booking.
Middlesex County, MA
13 areasNorfolk County, MA
7 areasService request
Two questions, then your details — there is no charge to book and no obligation to go ahead. Or call (857) 491-4488 and a dispatcher will take it down for you.
Request a repair
Step 1 of 2- The job
- Your details
Allowances
$20 off for veterans and seniors
Applied to labour at the time of the quote. Mention the discount when you call or book — there is nothing to print and nothing to redeem.
- $20off labour
- Veteran & militaryActive duty, veterans, and military family members. Mention it when you schedule.
- $20off labour
- Senior citizenCustomers 65 and older. Mention it when you schedule — no coupon needed.
Labour only · Not combinable · One per service visit
Questions
Greater Boston appliance repair FAQ
Can't see yours? Just ask us.
How much does appliance repair cost near me?
We do not publish repair prices, because the honest figure depends on which component has failed and that is not known until a technician has the machine open. Simple work — a blocked drain pump, a blown thermal fuse — is the cheap end. Control boards and motor replacements sit in the middle. Major refrigeration work such as a compressor is the expensive end. You get one exact price before anything starts, it is held once given, and the diagnostic fee comes off the bill when you go ahead with the repair. Veterans and customers 65 and older get $20 off the labour.
Do you offer same-day appliance repair near me?
Yes. We run same-day slots across Greater Boston — Boston, Cambridge, Somerville, Newton, Quincy, Brookline, Lynn and the surrounding towns. Call before noon and a technician is usually with you inside a three-hour window the same afternoon.
Is it worth repairing my appliance or should I replace it?
A reliable rule: if the repair costs less than half of a comparable new machine and the unit is under eight to ten years old, repairing is the better call. Built-in and panel-ready equipment shifts that maths a long way, because replacing it means cabinetry work as well. Our technicians will tell you when replacement genuinely makes more sense — we do not carry out repairs that will not hold.
What appliance brands do you repair?
Every major brand: Samsung, LG, Whirlpool, GE, Maytag, Bosch, KitchenAid, Frigidaire, Sub-Zero, Viking, Kenmore, Amana, Electrolux, Miele, Thermador, Wolf, Speed Queen and more. We work from the model number rather than the badge, because several of those brands share a platform and Kenmore was built by different manufacturers depending on the model — and we carry manufacturer-specified parts for the failures that recur on the platforms we see most.
Are your appliance repair technicians licensed and insured?
Yes. Every technician is background-checked, licensed and fully insured. We are licensed & insured in massachusetts and carry general liability cover, so you are protected for any in-home work. We are an independent repair company, not a manufacturer's authorised service agent — which is why we will tell you when a fault is still covered by your warranty and you should be calling the brand instead of us.
Can you work in condos, co-ops and HOA buildings?
Yes. We work in condo associations and managed buildings across the city every week. We supply certificates of insurance and the written repair documentation boards ask for, and we book around building access windows and service-lift bookings so it is not your problem to coordinate.
Can you get appliances out of a third-floor triple-decker?
Routinely — it is one of the most common access problems in this market. Stair-carry, tight landings and kitchen doorways too narrow to roll a machine through are all planned for before the visit, which is why we ask about floor and access when you book rather than discovering it on the doorstep.
Why do appliances fail faster around Greater Boston?
Two local factors do most of the damage. Hard winters push garage and porch refrigerators and freezers below the ambient temperature they are rated to run at, which is why a second fridge stops cooling in January without reporting a fault. And on the immediate shore — Revere, Winthrop, Nahant, Marblehead and Cape Ann — salt air corrodes electrical connections and outdoor condensing units in a way inland equipment never sees. Older housing stock plays a part too: the wiring, venting and plumbing behind a machine is frequently a great deal older than the machine itself.
What warranty do you provide on appliance repairs?
Every repair carries our 90-day parts, 30-day labour warranty. If the same fault returns inside the warranty period we come back and fix it at no further charge. We fit genuine OEM parts rather than aftermarket, which is what makes that promise affordable to keep.
Do you repair commercial appliances for restaurants and businesses?
Yes. We cover restaurants, cafés, hotels, laundromats, apartment buildings and offices — commercial refrigeration, washers and dryers, dishwashers, ovens and ranges. Early-morning, evening and weekend slots are available so a kitchen is back in service before it opens.
Notes
Local guides and repair advice
Written by the technicians who take the calls, about the faults they actually see.
